Refund policy

Effective Date: [DATE]

At Savairaa, each product is made-to-order, specially crafted just for you once your order is placed. Because of this, our return and refund policy is slightly different from traditional retail stores. However, we are committed to ensuring you receive a quality product and a smooth shopping experience.

1. Return Eligibility

We accept returns or replacements only under the following conditions:

The item received is damaged, defective, or incorrect
The product has a printing error or manufacturing defect
You received a different item from what you ordered

To be eligible:

The issue must be reported within 7 days of delivery
The item must be unused and in original condition
Clear images/videos of the issue must be provided

2. Non-Returnable Situations

As all products are made-to-order, we do not accept returns or refunds for:

Change of mind
Size issues (please check size chart carefully before ordering)
Minor color variations (due to screen differences)
Incorrect address provided by the customer
Delays caused by courier partners

3. Return Timeframe

Issues must be reported within 7 days of receiving the product
Requests made after this period will not be accepted

To initiate a request, email us at admin@savairaa.com with:

Order ID
Description of the issue
Supporting images/videos

4. Replacement & Refund Process

Once your request is reviewed and approved, we will initiate a replacement or refund
In most cases, we provide a free replacement rather than a return

👉 You may not be required to return the product unless specifically instructed